Objective:

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Main Duties/Responsibilities:

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Skills & Requirements:

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Overview:

As a Chef de Partie, you will manage a specific section in the hotel kitchen, ensuring the consistent delivery of high-quality food. You will handle purchase orders and ensure unauthorized items are not received.

Main Duties:

• Prepare, cook, and present high-quality dishes within your speciality section.
• Assist the Head Chef and Sous Chef in menu creation, recipe development, and dish preparation.
• Prepare meat and fish.
• Manage health and safety and HACCP practices.
• Support and train Commis Chefs.
• Ensure compliance with relevant legislation and maintain appropriate records.
• Monitor guest satisfaction, operational quality, and food costs.
• Control portions and minimize waste.
• Oversee kitchen and food safety standards.
• Adhere to company policies (Fire Safety, Health & Safety, Food Hygiene, Customer Care, Security, Manual Handling, Dignity at Work).

Skills & Requirements:

• Ability to run a kitchen section and produce high-quality food.
• Good communication and team management skills.
• High attention to detail.
• 2-3 years of experience in a full-service kitchen or similar environment.
• Fully HACCP trained.

Job Type:

Full-time

Benefits:

• Competitive salary.
• Free parking.
• Meals during shifts.
• Career development and training opportunities.
• Opportunities for advancement.
• Bike to work scheme and other commuter plans.

Schedule:

• 8-hour shifts

Experience:

• Line cook: 3 years (preferred)

Work Location:

In person

Overview:

The housekeeping teams responsibility is to ensure the harmonious and efficient cleaning and maintenance of guest rooms, bathrooms, corridors, public areas, and toilets to the required standards.

At least 1 years experience working in a hotel or similar environment is desirable, however full training will be given. Candidates should have fluent English, excellent timekeeping skills good interpersonal skills, ability to work on their initiative and be available to work a mix of shifts during the week and/or over the weekend to meet business demands.

Main Duties:

• Maintain your assigned rooms according to the appropriate standards
• Make beds, change sheets, remove, and replace used towels and toiletries
• Provide housekeeping services and facilities to guests as required
• Handle customer complaints professionally and inform management
• Ensure that the guests needs and requirements are met
• Maintain a high standard of personal hygiene as well as grooming
• Report an accident or damage and, if applicable, act
• Attend all training courses that have been advised by management
• Re – stock and organise housekeeping supplies on service trolley
• Vacuum, clean, dust and polish the hotel rooms & public areas for the guests
• Deliver and retrieve items lent to guests (e.g., iron and ironing boards) and manage lost property as per the hotels policy for this.
• Ensure room safety and guest confidentiality
• Perform rotary cleaning and deep cleaning tasks as required by your department supervisor/manager
• Carry out any other duties required of your department supervisor/manager

To be aware and comply with company policies for example: Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Benefits:

• Bike to work scheme
• Company events
• Company pension
• Employee discount
• Food allowance
• On-site parking
• Wellness program

Schedule:

• Day shift
• Flexitime
• Weekend Availability

Note:

This job description is subject to change based on business needs.

Objective:

Perform all assigned duties and assist guests to the highest standard.

Main Duties/Responsibilities:

• Wear full uniform and maintain grooming standards
• Greet customers courteously
• Ensure function setup and room decoration
• Clean cutlery and glasses after use and maintain clean storage areas
• Check guest satisfaction frequently and provide courteous attention
• Keep tables free of unnecessary items
• Maintain presence in the room during service
• Take food and drink orders promptly and clearly
• Serve food and drinks to guests
• Ensure guests have necessary utensils
• Perform required cleaning tasks
• Have strong knowledge of food and beverage menus
• Communicate hotel services to guests
• Maintain high personal hygiene and grooming standards
• Handle customer complaints professionally
• Observe safety procedures and rules
• Report incidents or accidents to duty manager
• Keep function areas tidy and store materials/equipment properly
• Upsell products
• Handle cash and credit cards professionally

Compliance:

Adhere to company policies (Fire Safety, Health & Safety, Food Hygiene, Customer Care & Security, Manual Handling, Dignity at Work).

Skills & Requirements:

• Good communication and organizational skills
• Previous experience preferred but not required (training provided)

Note: Job description may change based on business needs.

Objective: Perform all assigned duties within the hotel as required by management.

Main Duties/Responsibilities:

• Perform bar, accommodation, and waitress duties as needed.
• Fulfill dishwasher duties and other tasks under the multi-skilling concept.
• Follow procedures outlined in each department.
• Implement the hotel’s customer relations policy.
• Communicate hotel services to guests.
• Handle customer complaints professionally.
• Maintain high standards of personal hygiene and grooming.
• Wear appropriate uniform, safety shoes, and name badge at all times.
• Ensure health and safety of self, employees, guests, and others on premises.
• Participate in fire drills.
• Observe safety procedures and rules.
• Ensure materials and equipment are not left in hazardous conditions.
• Report and if possible, address incidents of accidents or damage.

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may be updated based on business needs.

Skills & Requirements:

• Excellent communication skills
• Excellent organizational skills
• Previous experience preferred but not required; training will be provided

Overview:

This role is ideal for someone who works off their own initiative, has good attention to detail and a passion for dealing with people.

Main Duties:

• Overall Security of the hotel at night
• General cleanliness of the public areas
• Assisting guests with luggage
• Meeting Room Set-up
• Room Service Breakfast

Skills & Requirements:

• Be customer focused, friendly and approachable
  have excellent communications skills (Written & Verbal)
• Be legally valid to work in Ireland
• Flexibility required regarding hours/days of work
• Previous experience in similar role preferable

Job Type:

Part-time

Benefits:

• Company events
• Employee discount
• Food allowance
• On-site parking
• Wellness program

Schedule: 

Night shift

Experience: 

Hospitality 1 year (preferred)

Work Location: 

In person

Objective:

Perform administrative tasks to support the effective operation of the organization’s human resource and accounts departments.

Main Duties/Responsibilities:

• Maintain accurate and up-to-date human resource files, records, and documentation
• Answer frequently asked questions from applicants and employees regarding policies, benefits, and hiring processes; escalate complex inquiries to senior HR staff or management
• Ensure integrity and confidentiality of human resource files and records
• Conduct periodic audits of HR files to ensure compliance and accuracy
• Provide clerical support to the HR department
• Assist with payroll functions, including processing, error correction, and distribution of checks
• Act as a liaison between the organization and external benefits providers (health, disability, retirement)
• Assist with new hire orientation
• Support planning and execution of special events such as benefits enrollment, meetings, employee recognition, parties, and retirement celebrations
• Perform other duties as assigned

Skills & Requirements:

• Excellent verbal and written communication skills
• Strong interpersonal skills, with ability to handle sensitive and confidential situations professionally
• Excellent organizational skills and attention to detail
• Proficiency in Microsoft Office Suite or related software
• Prior office experience preferred
• Bachelor’s degree in human resources or related field (essential)
• Minimum 2 years of experience as an HR assistant (essential)
• Knowledge of labor law and employment equity regulations
• Effective HR administration and people management skills

Compliance:

Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note:

This job description may be updated based on business needs.

Objective:

Maintain high operational hygiene standards in all kitchen areas in accordance with hotel and hygiene regulations.

Main Duties/Responsibilities:

• Arrive for work punctually, wearing complete and appropriate uniform, presenting a professional appearance to guests
• Clean pans/pots and surrounding areas
• Maintain good hygiene in kitchen and storage areas
• Refrain from wearing jewelry, except for wedding rings if required
• Maintain personal hygiene throughout the shift (e.g., changing aprons, caps)
• Perform cleaning tasks as per cleaning schedule, completing daily and weekly checklists
• Clean pots, pans, equipment, and ensure correct storage
• Empty bins when full or as requested
• Conduct thorough cleaning of kitchen/pantry areas, equipment, and storage areas according to schedule
• Keep disposal area tidy for mops, brushes, and detergents
• Use appropriate protective clothing provided when handling hazardous materials

Skills & Requirements:

• Good communication skills
• Good organizational skills
• Previous experience in a kitchen environment desired, but training will be provided

Compliance:

Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may evolve based on business needs.

Objective:

Assist in installation, repair, and upkeep operations of company facilities, ensuring they support business operations effectively.

Main Duties/Responsibilities:

• Perform maintenance procedures and ensure correct implementation
• Conduct inspections of facilities to identify and resolve issues
• Check electrical and hydraulic systems to ensure functionality
• Assist in repair and installation activities
• Maintain upkeep of hotel grounds
• Keep maintenance logs and report daily activities
• Ensure compliance with health and safety policies

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may evolve based on business needs.

Skills & Requirements:

• Solid knowledge of plumbing, electrical systems, carpentry, and other crafts
• Ability to operate automotive equipment, machinery, hand or power tools safely and efficiently
• Proficiency in interpreting drawings and instructions
• Physically capable of performing assigned duties

Objective:

The Sales & Marketing Executive will collaborate with the Marketing Manager in managing and promoting hotel services, focusing on achieving service excellence and driving results.

Main Duties/Responsibilities:

• Develop internal and external marketing and promotional materials
• Conduct market research using online and offline resources
• Develop and maintain advertising campaigns across various media channels
• Manage content on the hotel’s website, including blog writing
• Execute social media marketing across platforms like Email, Facebook, Twitter, Instagram, etc.
• Manage online brand reputation on third-party sites such as TripAdvisor, Booking.com, etc.
• Conduct sales calls and visits for events and corporate business
• Attend relevant industry tradeshows and sales events
• Contribute to the development of marketing strategies
• Conduct market research on competitor services
• Design and implement marketing plans for hotel products
• Coordinate with media representatives and sponsors
• Collaborate with the sales team to develop targeted sales strategies
• Address client queries regarding product specifications
• Maintain client relations
• Track sales data to ensure sales quotas are met
• Create and present sales performance reports

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may be updated as per business needs.

Skills & Requirements:

• Strong knowledge of modern marketing techniques and a passion for sales
• Bachelor’s degree in marketing, business, or related field
• Proven work experience as a sales and marketing executive
• High-level communication and networking skills

Objective:

The hotel receptionist serves as the primary point of contact for all guests, ensuring a warm and welcoming atmosphere and providing exceptional service throughout their stay.

Main Duties/Responsibilities:

• Maintain a well-groomed appearance according to company grooming standards
• Greet guests warmly, welcoming them to the hotel
• Efficiently manage the check-in and check-out process
• Utilize computerized systems effectively for guest management tasks
• Take reservations promptly and handle messages efficiently during busy periods
• Offer and record additional guest requirements, including upselling packages
• Accurately post all charges to guest room bills
• Balance cash at the end of each shift, ensuring accuracy in float management
• Securely handle all monies and supporting documents
• Allocate rooms to guests based on booking information
• Maximize sales opportunities for phone and online bookings
• Address guest requests and inquiries politely and promptly, escalating issues to management when necessary
• Answer phone calls in a friendly and welcoming manner
• Ensure timely delivery of messages to relevant personnel
• Meet, greet, and assist hotel guests during their stay
• Resolve guest concerns and fulfill expectations to the best of ability
• Provide exceptional customer-focused service and guest care

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may evolve based on business needs.

Skills & Requirements:

• Minimum 1 year of experience in a hotel receptionist or guest services role
• Proficiency in Microsoft Office Suite and other necessary computer programs
• Strong written and verbal communication skills
• Professional attitude and appearance

Job Description:

As the Front Office Manager, you will oversee the smooth running of the Front Office Desk, ensuring that our guests receive outstanding service from arrival to departure. Your responsibilities will include managing the reception roster, handling wedding rooming lists, and managing reception invoicing. Additionally, you will attend trade shows annually, participate in HOD meetings, and manage group bookings and tour groups.

Main Duties/Responsibilities:

• Front Office Operations: Oversee the daily operations of the Front Office Desk, ensuring efficient guest check-in and check-out procedures.
• Team Management: Lead, develop, and motivate the front office team to deliver outstanding service.
• Reception Roster: Manage the reception roster to ensure adequate staffing levels.
• Financial Management: Handle BAC payments, invoicing for groups, and follow up on delayed payments.
• Group Bookings: Manage all aspects of group bookings, including contact, rates, availability, rooming lists, confirmations, and liaising with tour guides.
• Revenue Management: Conduct daily, weekly, and monthly revenue forecasting to achieve budgeted room sales revenue and maintain robust revenue management operations.
• Website Maintenance: Liaise with 3rd party websites, to monitor and update availability and special offer rates and packages, ensuring all remain up to date and current.
• GDPR Compliance: Coordinate the establishment of a GDPR-compliant database of target guests for special offers and return business.
• Service Standards: Establish and implement high standards of service, ensuring all employees are trained to deliver exceptional 4-star quality service.
• Operational Challenges: Identify and analyze operational challenges, developing solutions to prevent reoccurrence.
• Guest Relations: Improve service by understanding and addressing guest needs, providing guidance, feedback, and coaching to team members.
• Health & Safety Compliance: Ensure compliance with Health & Safety and statutory requirements.
• Visible Presence: Maintain a strong, visible presence in the department, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Role Requirements:

• Minimum of 2 years of front office management experience or an assistant Front office manager moving up
• Proven ability to lead and develop a team in a busy environment.
• Highly organized and detail-oriented.
• Experience with Hotsoft or similar property management systems.
• Excellent communication skills, both oral and written.
• Ability to work under pressure and on own initiative.
• Passion for the hospitality industry.

Previous experience in a high-volume property in Ireland is preferred.

The Candidate:

The ideal candidate will have previous experience in a similar position within a 3* or 4* property, with strong professional communication skills. You should be fully competent in the property management system HOTSOFT or similar PMS and have the ability to motivate both yourself and your team.

Benefits:

• Competitive salary.
• Free parking.
• Meals during shifts.
• Career development and training opportunities.
• Opportunities for advancement.
• Bike to work scheme and other commuter plans.

Schedule:

• 8 hour shift
• Weekend availability
• Work Location: In person

Job Description:

Are you a passionate and driven hospitality professional looking for an exciting role with the opportunity to develop your career in a vibrant hotel environment? The Woodford Dolmen Hotel is seeking a dedicated Duty Manager to join our team and help deliver exceptional guest experiences. As a Duty Manager, you will play a key role in ensuring the smooth operation of the hotel on a daily basis. Reporting directly to the Operations Manager, you will:

Main Duties/Responsibilities:

• Oversee day-to-day operations  across all departments, including Front Office, Food & Beverage, and Housekeeping.
• Deliver outstanding customer service by promptly handling guest queries, complaints, and ensuring customer satisfaction.
• Coordinate and lead the team on shift, providing guidance and support to maintain the highest standards.
• Monitor staff performance, assisting in training and development to promote a positive work environment.
• Ensure compliance with health, safety, and hotel standards.
• Assist in managing financial aspects, including cash handling and stock control.

Role Requirements:

• Previous experience as a Duty Manager or Supervisor in a hotel or similar environment.
• Strong leadership and interpersonal skills with a hands-on approach to team management.
• Excellent communication and problem-solving abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A genuine passion for the hospitality industry and customer service.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career progression and professional development.
• A supportive and collaborative work environment.

If you are an enthusiastic and motivated individual ready to make a difference in a dynamic hospitality setting, we would love to hear from you! Join our team at the Woodford Dolmen Hotel, where we’re dedicated to creating memorable experiences for every guest!

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• Food allowance
• On-site parking

Schedule:

• 8 hour shift
• Work Location: In person