Careers

JOIN OUR AWARD WINNING TEAM 

Welcome to our career opportunities at The Woodford Dolmen Hotel.

Whether you’re an experienced professional or just starting your career, we invite you to explore and consider our roles that match your skills and aspirations. We value passion, dedication, and a commitment to delivering exceptional guest experiences.

At The Woodford Dolmen Hotel, you’ll find a happy, friendly and supportive environment where your talents are nurtured and your development is our priority.

Join us in creating memorable moments for our guests, while building a rewarding career in hospitality.

 

Discover your potential with us today!

 

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Skills & Requirements:

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Objective:

Ensure efficient cleaning and maintenance of rooms, bathrooms, corridors, public areas, and toilets to present a clean and fresh environment for guests.

Main Duties/Responsibilities:

  • Punctuality and appropriate uniform
  • Maintain assigned rooms to standards
  • Make beds, change sheets, replace towels and toiletries
  • Complete daily tasks
  • Handle lost property promptly
  • Provide guest services and facilities
  • Professionally manage customer complaints and inform management
  • Meet guest needs and requirements
  • Maintain high personal hygiene and grooming standards
  • Report accidents or damages and take action if applicable
  • Attend required training courses
  • Restock and organize housekeeping supplies
  • Clean, dust, vacuum, and polish rooms
  • Deliver and retrieve items lent to guests
  • Ensure room safety and guest confidentiality
  • Perform deep cleaning tasks as required
  • Follow company policies (e.g., Fire Safety, Health & Safety, Food Hygiene, Customer Care, Security, Manual Handling, Dignity at Work)
  • Additional duties as required by the supervisor/manager

Skills & Requirements:

  • Excellent time management
  • Prior customer service experience may be required
  • Good communication skills
  • Good organizational skills

Note:

This job description is subject to change based on business needs.

Objective:

Perform all assigned duties and assist guests to the highest standard.

 

Main Duties/Responsibilities:

  • Wear full uniform and maintain grooming standards
  • Greet customers courteously
  • Ensure function setup and room decoration
  • Clean cutlery and glasses after use and maintain clean storage areas
  • Check guest satisfaction frequently and provide courteous attention
  • Keep tables free of unnecessary items
  • Maintain presence in the room during service
  • Take food and drink orders promptly and clearly
  • Serve food and drinks to guests
  • Ensure guests have necessary utensils
  • Perform required cleaning tasks
  • Have strong knowledge of food and beverage menus
  • Communicate hotel services to guests
  • Maintain high personal hygiene and grooming standards
  • Handle customer complaints professionally
  • Observe safety procedures and rules
  • Report incidents or accidents to duty manager
  • Keep function areas tidy and store materials/equipment properly
  • Upsell products
  • Handle cash and credit cards professionally

 

Compliance:

Adhere to company policies (Fire Safety, Health & Safety, Food Hygiene, Customer Care & Security, Manual Handling, Dignity at Work).

 

Skills & Requirements:

  • Good communication and organizational skills
  • Previous experience preferred but not required (training provided)

 

Note: Job description may change based on business needs.

Objective:

Provide friendly and efficient service in the bar, handle food and beverage orders accurately, and meet required standards according to legislation.

 

Main Duties:

  • Report for duty on time and in correct uniform per grooming policy
  • Keep the bar area clean
  • Adhere to all HACCP regulations
  • Efficiently dispense and serve beverages and food if required
  • Communicate services and facilities to guests as needed
  • Handle customer complaints professionally and inform management
  • Meet guests’ needs and requirements
  • Ensure health and safety of self, employees, guests, and others on the premises
  • Ensure the bar is stocked and ready for use
  • Maintain strong knowledge of stocked products
  • Serve beverages to the highest standard
  • Exhibit friendly and courteous behavior towards guests and colleagues
  • Perform additional duties as notified by management

 

Compliance:

Adhere to company policies (Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work).

 

Skills & Requirements:

  • Good communication and organizational skills
  • Previous experience in a similar role preferred but not required (training provided)

 

Note:

Job description may change based on business needs.

Objective: Perform all assigned duties within the hotel as required by management.

Main Duties/Responsibilities:

  • Perform bar, accommodation, and waitress duties as needed.
  • Fulfill dishwasher duties and other tasks under the multi-skilling concept.
  • Follow procedures outlined in each department.
  • Implement the hotel’s customer relations policy.
  • Communicate hotel services to guests.
  • Handle customer complaints professionally.
  • Maintain high standards of personal hygiene and grooming.
  • Wear appropriate uniform, safety shoes, and name badge at all times.
  • Ensure health and safety of self, employees, guests, and others on premises.
  • Participate in fire drills.
  • Observe safety procedures and rules.
  • Ensure materials and equipment are not left in hazardous conditions.
  • Report and if possible, address incidents of accidents or damage.

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may be updated based on business needs.

Skills & Requirements:

  • Excellent communication skills
  • Excellent organizational skills
  • Previous experience preferred but not required; training will be provided

Overview:

As a Chef de Partie, you will manage a specific section in the hotel kitchen, ensuring the consistent delivery of high-quality food. You will handle purchase orders and ensure unauthorized items are not received.

Main Duties/Responsibilities:

  • Prepare, cook, and present high-quality dishes within your speciality section.
  • Assist the Head Chef and Sous Chef in menu creation, recipe development, and dish preparation.
  • Prepare meat and fish.
  • Manage health and safety and HACCP practices.
  • Support and train Commis Chefs.
  • Ensure compliance with relevant legislation and maintain appropriate records.
  • Monitor guest satisfaction, operational quality, and food costs.
  • Control portions and minimize waste.
  • Oversee kitchen and food safety standards.
  • Adhere to company policies (Fire Safety, Health & Safety, Food Hygiene, Customer Care, Security, Manual Handling, Dignity at Work).

Skills & Requirements:

  • Ability to run a kitchen section and produce high-quality food.
  • Good communication and team management skills.
  • High attention to detail.
  • 2-3 years of experience in a full-service kitchen or similar environment.
  • Fully HACCP trained.

Job Type:

Full-time

Pay:

€32,500.00 per year

Benefits:

  • Competitive salary.
  • Free parking.
  • Meals during shifts.
  • Career development and training opportunities.
  • Opportunities for advancement.
  • Bike to work scheme and other commuter plans.

Schedule:

  • 8-hour shifts

Experience:

  • Line cook: 3 years (preferred)

Work Location:

In person

Objective:

Create a welcoming environment and provide excellent service to customers, focusing on meeting guest needs and supporting hotel operations.

 

Main Duties/Responsibilities:

  • Create a warm and welcoming first impression for all customers
  • Provide excellent service throughout the shift, addressing guest needs promptly
  • Handle customer complaints in a friendly and efficient manner, reporting all issues to management
  • Assist with food and beverage service as needed, particularly for meetings and conferences
  • Ensure conference and meeting rooms are set according to requested specifications for current and next day’s events
  • Accurately complete all shift-related paperwork
  • Maintain cleanliness of the lobby, ensuring it is free of unwanted or dirty items
  • Inform the duty manager of any issues that arise during the shift
  • Review porter’s diary and other handover materials provided by management
  • Ensure the safety and well-being of guests, colleagues, and oneself
  • Support front office staff and assist with guest needs upon request
  • Provide information about hotel facilities and services to guests when requested
  • Assist in transporting guest luggage as needed

 

Skills & Requirements:

  • Good communication skills
  • Good organizational skills
  • Previous experience preferred but not required; training will be provided

 

Compliance:

Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

 

Note:

This job description may be updated as per business requirements.

 

Objective:

Perform administrative tasks to support the effective operation of the organization’s human resource and accounts departments.

 

Main Duties/Responsibilities:

  • Maintain accurate and up-to-date human resource files, records, and documentation
  • Answer frequently asked questions from applicants and employees regarding policies, benefits, and hiring processes; escalate complex inquiries to senior HR staff or management
  • Ensure integrity and confidentiality of human resource files and records
  • Conduct periodic audits of HR files to ensure compliance and accuracy
  • Provide clerical support to the HR department
  • Assist with payroll functions, including processing, error correction, and distribution of checks
  • Act as a liaison between the organization and external benefits providers (health, disability, retirement)
  • Assist with new hire orientation
  • Support planning and execution of special events such as benefits enrollment, meetings, employee recognition, parties, and retirement celebrations
  • Perform other duties as assigned

 

Skills & Requirements:

  • Excellent verbal and written communication skills
  • Strong interpersonal skills, with ability to handle sensitive and confidential situations professionally
  • Excellent organizational skills and attention to detail
  • Proficiency in Microsoft Office Suite or related software
  • Prior office experience preferred
  • Bachelor’s degree in human resources or related field (essential)
  • Minimum 2 years of experience as an HR assistant (essential)
  • Knowledge of labor law and employment equity regulations
  • Effective HR administration and people management skills

 

Compliance:

Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

 

Note:

This job description may be updated based on business needs.

Objective:

Maintain high operational hygiene standards in all kitchen areas in accordance with hotel and hygiene regulations.

 

Main Duties/Responsibilities:

  • Arrive for work punctually, wearing complete and appropriate uniform, presenting a professional appearance to guests
  • Clean pans/pots and surrounding areas
  • Maintain good hygiene in kitchen and storage areas
  • Refrain from wearing jewelry, except for wedding rings if required
  • Maintain personal hygiene throughout the shift (e.g., changing aprons, caps)
  • Perform cleaning tasks as per cleaning schedule, completing daily and weekly checklists
  • Clean pots, pans, equipment, and ensure correct storage
  • Empty bins when full or as requested
  • Conduct thorough cleaning of kitchen/pantry areas, equipment, and storage areas according to schedule
  • Keep disposal area tidy for mops, brushes, and detergents
  • Use appropriate protective clothing provided when handling hazardous materials

 

Skills & Requirements:

  • Good communication skills
  • Good organizational skills
  • Previous experience in a kitchen environment desired, but training will be provided

 

Compliance:

Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

 

Note: This job description may evolve based on business needs.

Objective:

Assist in installation, repair, and upkeep operations of company facilities, ensuring they support business operations effectively.

 

Main Duties/Responsibilities:

  • Perform maintenance procedures and ensure correct implementation
  • Conduct inspections of facilities to identify and resolve issues
  • Check electrical and hydraulic systems to ensure functionality
  • Assist in repair and installation activities
  • Maintain upkeep of hotel grounds
  • Keep maintenance logs and report daily activities
  • Ensure compliance with health and safety policies

 

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may evolve based on business needs.

 

Skills & Requirements:

  • Solid knowledge of plumbing, electrical systems, carpentry, and other crafts
  • Ability to operate automotive equipment, machinery, hand or power tools safely and efficiently
  • Proficiency in interpreting drawings and instructions
  • Physically capable of performing assigned duties

Objective:

The Sales & Marketing Executive will collaborate with the Marketing Manager in managing and promoting hotel services, focusing on achieving service excellence and driving results.

 

Main Duties/Responsibilities:

  • Develop internal and external marketing and promotional materials
  • Conduct market research using online and offline resources
  • Develop and maintain advertising campaigns across various media channels
  • Manage content on the hotel’s website, including blog writing
  • Execute social media marketing across platforms like Email, Facebook, Twitter, Instagram, etc.
  • Manage online brand reputation on third-party sites such as TripAdvisor, Booking.com, etc.
  • Conduct sales calls and visits for events and corporate business
  • Attend relevant industry tradeshows and sales events
  • Contribute to the development of marketing strategies
  • Conduct market research on competitor services
  • Design and implement marketing plans for hotel products
  • Coordinate with media representatives and sponsors
  • Collaborate with the sales team to develop targeted sales strategies
  • Address client queries regarding product specifications
  • Maintain client relations
  • Track sales data to ensure sales quotas are met
  • Create and present sales performance reports

 

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may be updated as per business needs.

 

Skills & Requirements:

  • Strong knowledge of modern marketing techniques and a passion for sales
  • Bachelor’s degree in marketing, business, or related field
  • Proven work experience as a sales and marketing executive
  • High-level communication and networking skills

Objective:

The hotel receptionist serves as the primary point of contact for all guests, ensuring a warm and welcoming atmosphere and providing exceptional service throughout their stay.

Main Duties/Responsibilities:

 

  • Maintain a well-groomed appearance according to company grooming standards
  • Greet guests warmly, welcoming them to the hotel
  • Efficiently manage the check-in and check-out process
  • Utilize computerized systems effectively for guest management tasks
  • Take reservations promptly and handle messages efficiently during busy periods
  • Offer and record additional guest requirements, including upselling packages
  • Accurately post all charges to guest room bills
  • Balance cash at the end of each shift, ensuring accuracy in float management
  • Securely handle all monies and supporting documents
  • Allocate rooms to guests based on booking information
  • Maximize sales opportunities for phone and online bookings
  • Address guest requests and inquiries politely and promptly, escalating issues to management when necessary
  • Answer phone calls in a friendly and welcoming manner
  • Ensure timely delivery of messages to relevant personnel
  • Meet, greet, and assist hotel guests during their stay
  • Resolve guest concerns and fulfill expectations to the best of ability
  • Provide exceptional customer-focused service and guest care

 

Compliance: Adhere to company policies including Fire Safety, Health & Safety, Food Hygiene (HACCP), Customer Care & Security, Manual Handling, Dignity at Work.

Note: This job description may evolve based on business needs.

 

Skills & Requirements:

  • Minimum 1 year of experience in a hotel receptionist or guest services role
  • Proficiency in Microsoft Office Suite and other necessary computer programs
  • Strong written and verbal communication skills
  • Professional attitude and appearance

Job Description:

As the Front Office Manager, you will oversee the smooth running of the Front Office Desk, ensuring that our guests receive outstanding service from arrival to departure. Your responsibilities will include managing the reception roster, handling wedding rooming lists, and managing reception invoicing. Additionally, you will attend trade shows annually, participate in HOD meetings, and manage group bookings and tour groups.

Main Duties/Responsibilities:

  • Front Office Operations: Oversee the daily operations of the Front Office Desk, ensuring efficient guest check-in and check-out procedures.
  • Team Management: Lead, develop, and motivate the front office team to deliver outstanding service.
  • Reception Roster: Manage the reception roster to ensure adequate staffing levels.
  • Financial Management: Handle BAC payments, invoicing for groups, and follow up on delayed payments.
  • Group Bookings: Manage all aspects of group bookings, including contact, rates, availability, rooming lists, confirmations, and liaising with tour guides.
  • Revenue Management: Conduct daily, weekly, and monthly revenue forecasting to achieve budgeted room sales revenue and maintain robust revenue management operations.
  • Website Maintenance: Liaise with 3rd party websites, to monitor and update availability and special offer rates and packages, ensuring all remain up to date and current.
  • GDPR Compliance: Coordinate the establishment of a GDPR-compliant database of target guests for special offers and return business.
  • Service Standards: Establish and implement high standards of service, ensuring all employees are trained to deliver exceptional 4-star quality service.
  • Operational Challenges: Identify and analyze operational challenges, developing solutions to prevent reoccurrence.
  • Guest Relations: Improve service by understanding and addressing guest needs, providing guidance, feedback, and coaching to team members.
  • Health & Safety Compliance: Ensure compliance with Health & Safety and statutory requirements.
  • Visible Presence: Maintain a strong, visible presence in the department, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Role Requirements:

  • Minimum of 2 years of front office management experience or an assistant Front office manager moving up
  • Proven ability to lead and develop a team in a busy environment.
  • Highly organized and detail-oriented.
  • Experience with Hotsoft or similar property management systems.
  • Excellent communication skills, both oral and written.
  • Ability to work under pressure and on own initiative.
  • Passion for the hospitality industry.

Previous experience in a high-volume property in Ireland is preferred.

The Candidate:

The ideal candidate will have previous experience in a similar position within a 3* or 4* property, with strong professional communication skills. You should be fully competent in the property management system HOTSOFT or similar PMS and have the ability to motivate both yourself and your team.

Benefits:

  • Competitive salary.
  • Free parking.
  • Meals during shifts.
  • Career development and training opportunities.
  • Opportunities for advancement.
  • Bike to work scheme and other commuter plans.

Schedule:

  • 8 hour shift
  • Weekend availability
  • Work Location: In person

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